APT Skidata, the joint venture parking technology company part-owned by ITS (UK) member SWARCO, has launched skiosk Smart ‘Parking’, a new cashless payment kiosk with interactive touchscreen display that is redefining the customer and operator experience, and creating a new class of payment terminal.
Designed to help car park operators expand their current business model, skiosk Smart ‘Parking’ provides users and operators with multiple payment options, supporting both barcode and RFID reading technologies. The handling of banknotes and coins can also be accommodated, thus maximising customer choice.
At the heart of the new system is a 10.4 inch touchscreen display in full HD colour (a 21.5 inch display is also available as an option), providing customers with clear and simple information and operating instructions and a split-screen function to enable operators to sell advertising space. This not only gives them an additional source of income, but also allows them to add further value to the customer journey by targeting specific promotions that are appropriate to their visit.
A particular innovation is that the screen can be adjusted to different heights to accommodate varying customer needs and those with varying levels of mobility. The coin slot is also in a more accessible position, and a special amplifier links to AFILS-compatible hearing aids to provide improved intelligibility and sound quality.
A further innovation is the incorporation of a modern barcode scanner that enables customers who have purchased their parking online to print out and pick up their tickets onsite at the skiosk. Providing a ‘self-service’ option is proven not only to be convenient for customers, but also car park operators in simplifying the parking journey.
Remote assistance is also available; a bi-directional intercom combined with an advanced technology that enables a video connection allows the control centre to communicate directly with the customer and guide them through any operating issues.
Pete Brown, Managing Director of APT Skidata, says that the new Skiosk family is redefining the way the industry thinks about payment terminals: “APT SkiData invented the modern-day payment terminal and has now invented the next-generation of terminal that has customer flexibility and experience at its heart.”
The skiosk Smart ‘Parking’ family include a ‘Lite’ version which is slimmer and with a smaller screen. All of the skiosks in the APT SkiData range can be customised to match company branding, and are built with high reliability and low maintenance as standard.